Last Updated: 28 January 2025
Welcome to https://lightecom.co.uk/ (the “Website”), owned and operated by Lightecom Ltd. (“we,” “us,” or “our”). By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions (the “Agreement”). If you do not agree to these terms, please refrain from using our Website and services.
1. Acceptance of Terms
By paying for any services or invoices, you confirm that you have read, understood, and agreed to these Terms and Conditions. Your payment signifies acceptance of this Agreement.
2. Business-to-Business Services
By purchasing our services, you confirm that you are a business entity and that the services provided are intended for business use only.
3. Scope of Services
Lightecom Ltd. provides consulting services for e-commerce businesses, including assistance with Amazon account issues, compliance advice, and other related services. Details of specific services will be provided at the time of engagement.
4. Payment Terms
- All fees for services must be paid in full prior to the commencement of work unless otherwise agreed in writing.
- Payments are non-refundable once services are rendered.
5. Specific Terms for Amazon Appeals Services
By using our Amazon Appeals Services, you agree to the following specific terms:
- You confirm that you are providing accurate, truthful, and complete information regarding your Amazon account, communications, and any actions taken on your account.
- You acknowledge that the success of any appeal depends on factors beyond Lightecom Ltd.’s control, including Amazon’s policies, internal procedures, and discretion.
- If you fail to provide complete or accurate information, Lightecom Ltd. reserves the right to discontinue the service without issuing a refund.
6. Client Responsibilities
You are responsible for providing accurate and complete information relevant to the services requested. Failure to provide necessary information may result in delays or inability to complete the services.
7. Intellectual Property
All content, materials, and intellectual property provided by Lightecom Ltd. as part of our services remain the property of Lightecom Ltd. You may not reproduce, distribute, or use these materials for purposes outside the scope of the Agreement without explicit written permission.
8. Limitation of Liability
While we strive to provide high-quality services, we cannot guarantee specific outcomes. Lightecom Ltd. shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on the information provided.
9. Confidentiality
We will maintain the confidentiality of all information you provide, except as required by law or as necessary to deliver the agreed-upon services.
10. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this Website. Continued use of the Website or services constitutes acceptance of the updated terms.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
For questions or concerns about these Terms and Conditions, please contact us:
- Business Name: Lightecom Ltd.
- Email: [email protected]
- Address: 16 Augustus Road, London, United Kingdom, SW19 6LN
By paying for our services, you confirm that you have read, understood, and accepted these Terms and Conditions.